Value Statement

“ We are not vendors of hardware, we are Communication Solution Providers. Selling hardware, particularly a phone system is just that – Selling. It may generate an immediate return for the vendor but could have significant adverse long-term operational impact for the buyer. We don’t sell in the traditional ‘old school’ way and we don’t offer canned "solutions”.
You are the expert in your industry. You know the drivers of your business and the needs and wants of your customers. You know the obstacles that interfere with your vision. We are experts in business processes, customer value management and using proven business technology as enablers to give you a competitive advantage; to drive your revenues and to improve operational efficiency and profitability.

We start from a CEO-to-CEO and MIS-to-MIS perspective to understand your needs and your vision. We listen carefully and ask a lot of questions. We find out who you are, what you are doing and where you are going. We take your core values and perspective and make it granular through both our companies to be able offer you a communications solution configured and adapted to meet your current and future needs. We want you to make your decisions on your own terms and in your own way. Monark sells telephony solutions for the way YOU work. It’s Communication Solutions …. Your Way.

If there is no match with the products and services we are not embarrassed. We will tell you so and will advise you of the best alternate solution to meet your need. Why? Because in addition to ROI we add another business ratio – ROR (Return on Relationships). We don’t just seek Customer acquisitions. Customer Retention is our key strategy. Like you we know that without our customers we have no business.”

Derrick P Wainwright – CEO Monark Business Solutions