"Knowing that our company would be adding more employees in the future, we were impressed with the platform's ability to grow without throwing away any pieces," says Sr. Vice President and Chief Information Officer, Linda Fox Mittan. "Our employee base has grown from six employees to over 250 employees and the AltiServ converged telephone system has allowed us to keep up the pace by balancing out communication needs and resources."
 

"After using AltiGen's T1/PRI interface at the Fulton branch office for over two years, I spend less and have more capacity then any of my other locations in the Firm" says Chief Operating Officer, David Boehmig. In addition, he also indicated that his agents "love the robust nature of the feature set that the AltiServ system has to offer. AltiGen's productivity tools, voice mail forwarding capabilities, and remote management, all help to support the sales efforts of the agents that inevitably make Jenny Pruitt one of the most successful Real Estate Firms in Atlanta."
 

"We chose the AltiGen phone system because it is easy to use and it is incredibly feature-rich at a affordable price." Mike Solomon, On Stage Audio
 

"When Redding Pathology had an older key system installed, we would have to call a service technician every time we needed to make any moves, adds, or changes to the system. The AltiGen system has allowed Redding pathology to reduce our outside service and vendor maintenance calls costs by 60%." says Forest Bowman, Redding Pathology’s Information Technology Services Manager
 

“Our dependence on outside vendors, and the associated costs, has been reduced by over 80% since we implemented AltiGen at our largest locations." Billie Daugherty, Telecommunications Manager
 

Sunbelt Software’s Owner and President, Stu Sjouwerman indicated, “AltiGen is an IT friendly, powerful, converged communications solution that has integrated easily with our existing infrastructure. By allowing us to easily print management reports and make our own Moves, Adds, and Changes, AltiGen has not only saved us money on administrative costs, but has also provided such an improvement in the ability to effectively service our customers and such a tremendous return on investment, that it’s no wonder we made the Inc. top 500 list!”
 

Tony Hussey, Terra Surveys, LLC IT Manager, says the following about the AltiGen IP PBX setup, “Since installing the AltiGen system, we have continued to be more efficient at the communication required in our business. The IP phone service between the Palmer and Kasaan offices has been very stable and a real benefit, both financially and logistically. Our people are continuing to utilize more of the features each day. We are planning to buy a 3rd AltiGen phone system this Spring to facilitate our phone service to a planned office 10 miles from our main office using IP telephony.”
 

VIP Realty

Location: Florida – multiple locations
Type of Business: Real Estate

"While everyone was recovering, we were servicing our current and new customers. We had a huge spike in call volume and relocation business because we were the only real estate company available." Dave Michaud, IT Director
 

As WGS has grown, the need to tie the company's offices together and have inexpensive, high-quality office-to-office voice communication has grown with it. When the time came for the company to upgrade to a phone system capable of handling its size and anticipated future growth, its set out to find something that would link its multiple offices while sidestepping the added expense of dedicated, leased telephone lines.

Craig Brown, the Facilities Manager of Wild Brain said, "We've saved more than $10,000 annually by being able to continuously set up extensions and change their locations on the fly ourselves. The system is so user friendly that people with no previous phone or computer skills can set up extensions in just a few minutes."
 

Using AltiGen’s VoIP technology, World Car has reduced inter-office calling charges by almost $700 a month per branch! Additionally, according to World Car Auto Group’s VP of Customer Service, Rick Carey, “The AltiGen solution has outshone all other systems and has helped to increase our Customer Service Index (CSI) by 200-300 percent. 90% of our business is word of mouth. Our people are constantly on the phone assisting potential buyers and there is no way to sell a car without outstanding customer service and sales representation. Bottom line, the phones are our lifelines, when we don’t have the phones it kills our business.”